Customer Support Exexcutive

Job Description

Looking for
Profile : Customer Support Executive
Experience: 1 Year in Sales
Location : Lucknow
Salary : 3 LPA-3.36 LPA

Interested Candidates can send their Resumes at +91 6396226827

A Customer Support Executive handles customer inquiries, resolves issues, and ensures a high level of customer satisfaction through various communication channels.

Key Responsibilities:
1. Customer Inquiries: Respond promptly to customer queries via phone, email, and chat.
2. Issue Resolution: Identify and resolve customer issues efficiently and effectively.
3. Product Knowledge: Maintain thorough knowledge of products and services to provide accurate information and assistance.
4. Customer Feedback: Collect and relay customer feedback to improve services and products.
5. Documentation: Keep detailed records of customer interactions and transactions.