Customer Support Executive

Job Description

Looking for
Profile : Customer Support Executive
Experience: Fresher
Location : Noida
Salary : 2 LPA-2.15 LPA
Skills: Good Communication in English

Interested Candidates can send their Resumes at +91 8279877063

A Customer Support Executive assists customers by resolving issues, answering inquiries, and ensuring a positive experience with the company’s products or services.

Key Responsibilities:
Customer Interaction: Respond to customer inquiries via phone, email, or chat promptly and professionally.
Issue Resolution: Diagnose and troubleshoot customer issues, providing effective solutions.
Product Knowledge: Maintain up-to-date knowledge of the company’s products and services to assist customers accurately.
Feedback Handling: Gather customer feedback and report recurring issues to improve products and services.
Documentation: Accurately record and document customer interactions, issues, and resolutions in the CRM system.