Counselor
Job Description
Location: Gola
Salary: ₹12,000 to ₹20,000 per month
Experience: Minimum 6 months required
Gender Preference: Female candidates only
Key Responsibilities:
- Handling Enquiries:
- Manage inbound and outbound inquiries from prospective clients regarding immigration services.
- Provide detailed information on immigration programs and procedures.
- Follow-ups:
- Regularly follow up with leads and potential clients to maintain engagement.
- Ensure timely communication and address any client queries or concerns.
- Client Consultation:
- Counsel clients about eligibility, documentation, and visa processes.
- Understand the individual needs of each client and recommend suitable immigration programs.
- Communication and Coordination:
- Communicate effectively with clients and address their concerns in a professional manner.
- Collaborate with other team members and immigration consultants to ensure smooth processing.
- Documentation Support:
- Assist clients with filling forms and gathering required documentation.
- Ensure all required information is accurate and complete.
- Basic Computer Knowledge:
- Use MS Office (Word, Excel, Email) and CRM tools for data management and reporting.
Skills and Qualifications Required:
- Minimum 6 months of experience in counseling or customer handling role.
- Strong verbal and written communication skills in English and regional language.
- Ability to handle inquiries and provide excellent client service.
- Basic knowledge of computers and familiarity with MS Office.
- Good interpersonal skills with a positive attitude.
Interested candidates can send their resumes at: 7017441955.
