Customer Support

Job Description

Location: Noida

Job Type: Full-time, Immediate Joining

Job Summary: We are looking for enthusiastic individuals to join our customer support team in Noida. As a Customer Support Executive, you will be responsible for handling inbound calls in English and Hindi, resolving customer queries, and providing exceptional customer service.

Key Responsibilities:

• Answering incoming calls and responding to customer queries in a professional manner.
• Providing information to customers about products/services, resolving product-related issues, and handling complaints.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Ensuring customer satisfaction and providing accurate information and solutions.
• Keeping records of customer interactions, transactions, comments, and complaints.

Requirements:

• Fluency in both English and Hindi (verbal and written communication skills).
• Ability to handle customer queries and complaints effectively and efficiently.
• Strong phone handling skills and active listening.
• Willingness to work in a dynamic and fast-paced environment.
• Freshers and experienced candidates are welcome to apply.

Salary and Benefits:

• Salary: Up to 18,000 INR per month, depending on experience and skills.
• Additional incentives based on performance.
• Comprehensive training provided.
• Opportunity for career growth and advancement.

Contact Details: Interested candidates can contact us at 7302281382 or 7017441955 for further details and to schedule an interview.

Note: Immediate joiners preferred.